HereisabriefintroductioninEnglish:"Hello,pleaseholdtheline.Ourcustomerservicerepresentativewillbewithyoushortly.Thankyouforyourpatience.Duringthiswaitingtime,youmaylistentosomemusicorpromotionalinformationaboutourproductsandservices.Ifyouneedimmediateassistance,youcanalsovisitourwebsiteforself-serviceoptions.Weappreciateyourcallandwillattendtoyouassoonaspossible."